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Site Visit Options
Complimentary Site Visit
A Kingdom Construction offers a complimentary, no-obligation site visit where a Project Manager evaluates the property, discusses your goals, and gathers the information needed to prepare an initial estimate.
- Preferred appointment windows will be accommodated whenever possible but are not guaranteed.
- Initial estimates are generally delivered within 5–7 business days, depending on project complexity, current project volume, subcontractor/vendor pricing, and customer demand.
- Active construction projects are prioritized when scheduling estimating and administrative work.
Premium Site Visit
- A dedicated 90-minute consultation with a Project Manager.
- A detailed estimate is targeted within 2–3 business days.
- A non-refundable $250 deposit is required to schedule the Premium Site Visit and will be credited toward the project if you proceed.
- Arrival is guaranteed within 60 minutes of the scheduled appointment time. If we miss that window, your $250 deposit will be refunded and an additional $250 credit applied toward the project.
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The Initial Estimate
After the initial site visit, you will receive a written initial estimate describing the anticipated scope of work and projected project cost.
The Initial Estimate Is a Preliminary Estimate
Our goal during this stage is to estimate the anticipated project cost within approximately 15–20% of the eventual final project amount. Certain projects may require additional measurements, material selections, subcontractor pricing, engineering, permitting research, specialty trade pricing, or additional project development before an exact final price can be established.
What Accepting an Estimate Means
Accepting an estimate DOES NOT:
- Create a contract
- Obligate you to hire A Kingdom Construction
- Obligate A Kingdom Construction to perform the work
- Guarantee scheduling, a start date, material ordering, or crew availability
Accepting an estimate DOES:
"I would like to continue the conversation and move forward with developing this project."
The estimate may continue to be revised after acceptance as project details are developed.
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Final Walkthrough
The Final Walkthrough is the stage where A Kingdom Construction and the customer work through the remaining project details so the estimate can be finalized as accurately as possible.
The Final Walkthrough does NOT always require another physical visit. It may take place:
In person at the property
By telephone
Through text communication
Through email communication
Through final material & product selections
Through additional vendor, subcontractor, engineering, or specialty trade pricing
The Purpose Is the Same Regardless of How It Occurs:
- Confirm the final scope of work
- Confirm measurements when necessary
- Finalize materials and product selections
- Confirm allowances
- Resolve outstanding project questions
- Obtain specialty contractor or vendor pricing when required
- Refine the project pricing
- Make sure the estimate accurately reflects what you want completed
This is the phase where we move from the preliminary estimate toward the final project price. If changes are required during the Final Walkthrough process, the estimate will be updated and resent to you. You may review and accept revised estimates as many times as necessary while project details are being finalized.
Once all details are confirmed, A Kingdom Construction will issue the Final Estimate.
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Final Estimate Acceptance
Once the Final Walkthrough process is complete and the scope, material allowances/selections, and pricing have been finalized, the final estimate will be sent to you for acceptance.
Acceptance of the final estimate allows A Kingdom Construction to transfer the finalized scope and pricing into the formal Service Agreement.
Acceptance of the final estimate itself is NOT the construction contract. It communicates that you wish to move forward with the finalized scope so the Service Agreement can be prepared. The Service Agreement is the document that establishes the contractual terms governing the project.
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Service Agreement
Once the final project details are established, A Kingdom Construction will send you a formal Service Agreement for signature.
Final approved scope of work
Final accepted estimate
Payment requirements
Scheduling procedures
Material requirements
Customer responsibilities
Change-order requirements
Project terms & conditions
Your Responsibility
You are responsible for confirming that ALL requested work is included in the final estimate and Service Agreement. Work not included in the signed estimate must be added through an approved written Change Order. Verbal conversations, text messages, onsite requests, or emails requesting additional work do not automatically modify the contracted scope.
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Deposit Collection
After the Service Agreement is signed, the required project deposit must be paid before active scheduling or material ordering can begin.
Projects $15,000 or Less
30%–50%
- Deposit percentages may vary based on material requirements and the Project Management Team's assessment.
- All projects also require progress payments regardless of the initial deposit amount.
- Projects are handled on a first-come, first-served basis through the Service Agreement and deposit process.
- A signed Service Agreement establishes your position in the scheduling queue.
- Active scheduling and material ordering do not begin until the required deposit has been received.
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Project Manager Assignment & Scheduling
Once the required deposit clears, our goal is to provide you with an estimated project start date within approximately 7–10 business days.
This is an estimated timeframe and is not a guaranteed construction start date. Start dates may change based on the factors below.
Current project load
Crew availability
Material availability & pickup
Permit approval
Subcontractor scheduling
Weather
Project complexity
Customer responsiveness
Other conditions outside our control
You will be assigned a Project Manager who will serve as your primary project contact.
Secondary Point of Contact
You will also receive contact information for the appropriate operations representative as a secondary point of contact when applicable.
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Project Start Preparation
To help your project run smoothly, please complete the following preparations before construction begins:
Clear the SpaceRemove furniture, belongings, fixtures, and obstacles from the work area.
Secure ValuablesMove valuable or fragile items away from construction areas.
Communicate Access PointsProvide appropriate property access, keys, gate information, etc.
Clear PathwaysKeep hallways, stairs, entries, and access paths clear for workers, tools, and materials.
Provide Utility AccessEnsure reasonable access to electricity, water, and other utilities required for the project.
Review Project DetailsReview the contracted scope with your Project Manager before construction begins.
Designate a Point of ContactIdentify one primary person responsible for project decisions and communication.
Set Realistic ExpectationsConstruction may involve noise, dust, temporary interruptions, material staging, workers entering/exiting the property, and schedule adjustments.
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Material Selections
- A Kingdom Construction will work with you to finalize required material selections.
- The estimate is based on mid-grade materials unless otherwise stated.
- Premium materials or selections exceeding the budget included in the estimate may require an additional charge and written Change Order.
- All materials must be approved and purchased through the Project Manager unless otherwise specifically agreed upon.
- Customer-supplied materials must be approved in advance.
A Kingdom Construction does not provide a warranty on customer-supplied materials.
For labor-only projects involving customer-supplied materials, construction cannot be placed onto the active field schedule until all required materials for that phase have been physically verified onsite by the Project Manager.
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During Construction
Project Communication
Your assigned Project Manager provides project updates and serves as the primary point of contact.
Quality Control
A Kingdom Construction performs ongoing quality-control reviews during construction.
Progress Payments
- Progress payments may be required at milestones determined by the Project Manager.
- Progress payments are due upon request.
- Failure to make a required progress payment may result in immediate suspension of work.
Change Orders
Any additional work, modifications, or deviations from the contracted scope require a written Change Order before the additional work is performed.
Customer-Caused Delays
- Customers must provide timely material selections, access, approvals, and responses.
- Customers are expected to respond to critical project communications within 48 hours.
- Projects may be paused when customer-controlled issues prevent work from continuing.
- Extended customer-caused delays may result in rescheduling or additional fees as provided in the Service Agreement.
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Project Completion Walkthrough
This is separate from the pre-contract Final Walkthrough
This section refers to the end of the construction project.
Once contracted work is complete, the Project Manager or appropriate operations representative may conduct a Project Completion Walkthrough with you upon request.
- The purpose is to review the completed contracted scope and identify any legitimate outstanding items related to the agreed scope of work.
- The completion walkthrough should be arranged at or around the time the project is completed.
- It should not unnecessarily delay issuance of the final invoice.
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Final Invoice & Payment
The remaining project balance is due upon completion of the project and receipt of the final invoice. Final payment must be received within 24 hours.
If Payment Is Not Received Within 24 Hours:
- A $250 late fee will be applied.
- An additional $250 late fee will accrue every 10 days until payment is received, up to a maximum of three occurrences.
- Accounts remaining unpaid after 30 days may be referred to collections.
- Unpaid balances beginning 30 days past due may accrue interest at 12% annually or the maximum permitted under Kentucky law.
- The customer may also be responsible for collection, administrative, legal, arbitration, or enforcement costs as allowed by the Service Agreement and applicable law.
Payment Processing Fee: Payments made by methods other than cash or check are subject to the 2.5% payment processing fee stated in the Service Agreement.
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Refund Policy
- Refunds apply only to deposits/payments made directly to A Kingdom Construction Company.
- No refund will be issued once the project has commenced.
Project commencement includes:
Onsite preparation, material staging, dimension logging, plumbing/electrical evaluation, Prep Day activities, or other onsite project-preparation work performed by A Kingdom Construction personnel.
Refund requests for projects that have not commenced will be processed within 30 days and may be subject to deductions for administrative or project setup costs already incurred.
Contact Us About Refunds:
Questions About the Process?
Our goal is to make the construction process as clear and predictable as possible. If you ever have questions about your estimate, Final Walkthrough, Service Agreement, scheduling, materials, payments, or project status, please contact our team.
Contact Our Team